Join Our Team >> ERP Support Specialist
ERP Support Specialist
Summary
Title:ERP Support Specialist
ID:1222
Location:Baton Rouge, Louisiana
Description

SUMMARY

ISC Constructors, LLC, a privately held company, is an industrial electrical, instrumentation, and controls company offering engineering, construction and maintenance services. Founded in 1989 in Baton Rouge, Louisiana, we have grown to employ over 3,400 people primarily in the southern region of the United States. Through our offices in Baton Rouge, Beaumont, Houston, and Lake Charles, we service the chemical processing, petrochemical, refining, power, and pulp paper industries.

Under the general supervision of the Director of Information Technology, this position is responsible for the setup and maintenance of all projects and contracts as it relates to the Viewpoint ERP system, researching and resolving configuration issues and providing company associates a single point of contact for project related issues.

RESPONSIBILITIES

  • Configure all new projects in the Viewpoint ERP System
  • Collaborate with Project Managers to ensure the contracts are set up  accurately
  • Research and resolve ERP application related issues
  • Train users while resolving issues
  • Administer new ERP procedures and processes
  • Assist users in maximizing efficiency through the use of the ERP system
  • Facilitate changes as the business demands
  • Other similar duties as assigned

QUALIFICATIONS

  • Education:  Bachelor’s degree in IT or commensurate experience required  
  • Experience:  1-3 years in a corporate environment required
  • Construction accounting experience preferred
  • Proficient in Microsoft Office Products – Intermediate level required

COMPETENCIES:

  • Professional written and verbal communication skills
  • Ability to maintain positive business relationships with internal customers
  • Motivated to recognize and resolve problems independently
  • Skilled at performing tasks accurately
  • Capacity to manage multiple priorities
  • Willingness to work as part of a team
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